Reporting Units and Services
HelpDesk and Support
The HelpDesk serves as CSI’s first line of defense for computer problems, questions and concerns.
Email & Accounts
The College's web based email system, Microsoft Exchange, allows the College community to access their mail from any web browser on the Internet.
Technology Training
The Technology Training Center conducts workshops for faculty, staff and students.
Telecommunications
The College of Staten Island’s telecommunications department supports the campus wide telephone system. This includes maintenance and repairs of all telephone equipment.
Application and Web Development
Support the community by developing software applications, the CSI Dashboard and developing and maintaing the CSI website.
Computer Labs & Multimedia Classes
There are four open computer labs that are available to students to complete assignments and access the internet and email.
Media Services
Media provides a wide range of services, including Smart Classroom and traditional audio-visual support, video conferencing, digital video, and still image production.
Network Connections
The College of Staten Island provides the college community a reliable, secure and efficient network. We work to maintain a safe environment for the college community.
Our Team
Meet the people behind the scenes who provide support and make technology happen.
Resources
Read about our relevant information and exciting updates about the various technological accomplishments . We are hopeful that the ITS Newsletters and Annual Reports will convey what is going on behind the scenes. Also, we want you to know about the individuals who make it happen.
It is important to remain educated and informed in the continued rise in vulnerabilities and threats that may impact your data and Colleges services. The following resources can be used as an educational model to provide awareness of information security.
The Information Technology Advisory Council (ITAC) makes recommendations on non-operational policies (i.e. requests beyond everyday support related issues), procedures and resources necessary to establish and maintain effective technology systems to serve the needs of the College.
CSI provides students, faculty and staff with access to important resources and support.
Technology Services has reserved a monthly service maintenance window on the last Saturday of each month starting at 9:00pm. Holidays can affect this schedule. Users can find the schedule of Technology Service’s monthly maintenance windows in the table that follows:
Smart environments have the potential to allow users to engage and interact seamlessly with their immediate surroundings. This has been made possible by the introduction of intelligent technologies, coupled with software-based services. Internet of Things (IOT), Virtual Reality, Double the Telepresence Robot, Drop Box and more...
The Student Technology Fee ("Tech Fee") was created as an interactive way to enhance technology available to students on all CUNY campuses. Each campus has an advisory committee that consists of administrative staff, faculty and student representatives that oversee budget allocation and projects. View our current fiscal year plan, committee, and projects.